Shipping Policy

We’re proud to ship all of our delicious wines from our HQ in Sydney, Australia. Depending on your location, 99% of our deliveries will reach your doorstep within 2 to 8 working days after they’ve left our warehouse. If you live in a more remote area, please understand this may take a little longer. Want to keep an eye on your package’s progress? Use the delivery tracking number to check out how your wines are getting along.

Our warehouse is not accessible to the public. As such, we cannot offer a pick-up service for your wine cases (no matter how eager you might be to get your hands on your bottles!).

We are determined to provide the best freight costs and highest quality service to our wine fans across the country. As such, we work with different courier partners to ensure the best options for you. The type of courier chosen depends on the size and weight of the items you’ve ordered, and the location they’re being delivered to.

Please bear in mind that some items will be dispatched in more than one carton.

As of now, we’re currently only sending out our wines to addresses within Australia. The rest of the world will have to wait!

We aim to always dispatch our products within one working day after your full payment has been made. If, for whatever reason, you decide to cancel your purchase after your product has already left our warehouse, please remember we might not be able to refund any postage fees. If you need to reorganise delivery, or redirect your wines elsewhere, we may have to apply an additional postage fee to ensure you get your products.